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There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
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Joe was very helpful through out the process. Explained details and worked with me to complete all paperwork on time. Everything was as I expected no delays in the process.
Jeremy was able to get us taken care of within an hour. We had a Letter of Approval and we’re ready to bid on a home when we find one. Very helpful and professional!
GRB was easy to work with and very diligent in our loan fullfillment! Joe Dougherty and his Team are a well oiled machine who makes the often tedious mortgage process a breeze and I highly recommend them and GRB ... This was a second purchase we will vacation in on the lake...a dream come true for my family! Thank you GRB and Joe!!!!
When another mortgage lender fell through, Joe Dougherty and team quickly stepped in and efficiently handled our mortgage needs. His team took the time to explain, clarify and support us each step of the way. They made themselves accessible and relieved pressures of the purchasing process resulting in a great house buying experience.
The team at GRB was the only lending institute which took the time to listen, collect our information and provide a successful direction for us. NO other institution we have reached out too could get us over the finish line let alone begin the process. We have been told “no” so many times, we just expected it again, but that did not happen. Follow their advice, complete the suggested items and you can achieve the same thing we did when NO ONE else would bother with us. Thank you GRB for getting us into our first home, even with mounds of student loan debt.
I appreciate the promptness, availability, and technical backbone of the Genesee Reginal Bank team with Joseph Dougherty. The document submission was simple, app-driven, and provided visual milestones for progress. The team was involved and full-contact even though I never stepped into an office or bank. The closing process went well, and was painless. I appreciate that the locked rate was also much lower than the rate would have been at the time of closing. The market is difficult enough that any part of the process that can be made easier is a huge benefit.
this is my third time working with Joseph Jacqueline & Erika. I have worked with them with my personal mortgages and my business. I work for a major bank and I can unequivocally say they are professional and they go above and beyond to help their clients in every aspect of the loan. They keep you in the loop And make a normally excruciating process of mortgages simplified. I would highly recommend.
Awesome team to work with!! Kept us posted every step of the way and help us through the whole buying process. Closing date was right on track. Jacqueline is a huge asset to this company and we will definitely do future business with her and the team. Straight forward and fun to work with.
I love working with Joseph and the team as they always get me my paperwork quickly and they always have the answers. I have purchased multiple homes from them and this was a refinance but they make the process easy and inexpensive. They just above and beyond to make sure the deal goes through.
Our experience with GRB was truly outstanding! Amazing customer service from beginning to end . Each agent was professional and knowledgeable as well as extremely patient with our many questions.